Refund policy

30-day squish guarantee: damaged or unloved plush? Contact us within 30 days for a replacement or refund. Limited and Mythic pieces are final sale unless faulty — they are numbered collector items.

Questions about this policy? Email pillowsquish@ds3-ecom.com — we reply within 1–2 business days. For any inquiry about your order, always contact pillowsquish@ds3-ecom.com.